Data We Collect and Why It Matters
We collect the information you provide when you register — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When a deposit or withdrawal is processed through any of these wallets, the transaction reference and amount are logged
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against your account for verification and dispute resolution purposes. We also collect device and session data automatically: your IP address, browser type, and pages visited. This helps us keep your account secure and spot unusual activity before it becomes a problem. We do not sell your
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personal data to third parties. We share it only where required to process your payment, comply with a legal obligation, or investigate a fraud report. Data retention periods depend on the type of record — payment transaction logs are kept longer than session logs, in line
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with standard financial record-keeping practice. You can ask us what data we hold about you at any time by writing to our support team. Eligibility to exercise specific data rights depends on your local law and the region from which you access our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.